{"id":10724,"date":"2024-09-26T19:24:11","date_gmt":"2024-09-26T19:24:11","guid":{"rendered":"https:\/\/ballethop.com\/faq-items\/questions-about-memberships-and-class-cards"},"modified":"2025-11-11T16:49:21","modified_gmt":"2025-11-11T16:49:21","slug":"questions-about-memberships-and-class-cards","status":"publish","type":"avada_faq","link":"https:\/\/ballethop.com\/en\/faq-items\/questions-about-memberships-and-class-cards","title":{"rendered":"Questions about memberships and class cards"},"content":{"rendered":"

<\/i><\/i><\/span>Do you offer trial classes? Like, for free?<\/span><\/a><\/h4><\/div>
\n

Our classes are never free, because the work of our teachers and our reception team is valuable! But you can easily buy a single class to try. We also have an unlimited introductory week at $46 +tx or a trial class for children at $12 +tx \ud83d\ude42<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I book in advance? or pay as I go?<\/span><\/a><\/h4><\/div>
\n

It’s a two-step process: purchase your class card or membership, then book your spot in the class of your choice. Once you have purchased one or more classes, you can book all of your chosen classes, or decide as you go  (but some classes fill up more quickly). Either way, you can change your reservations up to 12 hours before class. We also like drop-ins! <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What happens if I exceed the 12-hour cancellation deadline?<\/span><\/a><\/h4><\/div>
\n

We’re so sorry you missed class (for real). We know that sometimes it’s just impossible. However, we require 12 hours’ notice to be able to offer your spot to people who are on the waiting list. If you don’t give us 12 hours, we can’t join them and that’s too bad for us and for the other customers. That’s why your class is lost, but don’t worry, we know you’ll make up for it next time!<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are class cards refundable?<\/span><\/a><\/h4><\/div>
\n

Class cards are non-refundable, but they do not expire. It is set up this way to give you more flexibility! Subscriptions are non-refundable and can be paused or stopped upon request.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I visit several studios with the same membership?<\/span><\/a><\/h4><\/div>
\n

A purchase at Mile-End, Verdun, Beloeil or Saint-Lambert gives you access to the services of the three studios, yay! On the other hand, NDG is a franchise, and their class cards and subscriptions are exclusive to the studio where they were purchased.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How does the waitlist work? <\/span><\/a><\/h4><\/div>
\n

The waitlist will send a text message to all people who are registered on the waitlist, as soon as a place becomes available. The first person to respond will get the spot. Several places may become available, so stay tuned!<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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